FAQs

Browse our hookahs, shisha flavors, charcoal, and accessories. Add your favorite items to the cart, proceed to checkout, enter your delivery details, select a payment method, and confirm your order. You’ll receive an order confirmation via email or SMS.

Yes, you can modify your order within 30 minutes by contacting our support team. After that, changes may not be possible as your order may already be prepared for dispatch.

We require a minimum order amount of NPR 1,000 for hookah and shisha purchases. This ensures safe packaging and efficient delivery.

You can track your order on our website using your order number. We’ll also send updates via email or SMS when your order is confirmed, packed, shipped, and delivered.